How innovative strategies are transforming physical bank branches into agile, customer-centric hubs In the past decade, over 30% of bank branches worldwide have closed, driven by the rise of digital banking, evolving customer preferences, and cost-cutting measures. The UK alone has seen more than 10,000 branch closures since 2010, leaving fewer than 7,000 active locations. Globally, around 70% of clients now prefer handling financial matters online, with nearly 40% ready to abandon in-person banking entirely. Faced with these shifting dynamics, traditional banks must strike a delicate balance between cost optimization and high-quality service. One leader tackling this challenge head-on is … Continue reading From Cash Desks to Agile: Tatiana Stetskaia Unveils the Future of Bank Branch Optimization